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ProctorU Support

ProctorU allows students to take exams from any comfortable location using a three-step process to replicate face-to-face exams.

Watch How It Works

See the Technical Requirements

See the Student Guide

For any technical issues that arise before or as an exam is about to start, students should:

  • Call (855) 772-8678 . If the line is not answered, students should leave a voice message with the instructor name, the course, a detailed description of the problem, and what attempts were made to resolve the problem.
  • Email help@proctoru.com. In addition to or as an alternative to leaving a voice message, students should also email ProctorU directly (help@procturu.com) and provide as much information as possible to document the issue.